Frequently Asked Questions

Frequently Asked Questions

Have Your Questions Answered? Let’s Build Your Plan.

Frequently Asked Questions

Frequently Asked Questions

Have Your Questions Answered? Let’s Build Your Plan.

Frequent Questions2026-08-09T07:41:09+00:00
How do we initiate a booking with your firm?2026-08-09T07:43:40+00:00

You can fill out our Contact Form, chat or call us on +254 743 961 911, or visit our offices. We will immediately pair you with a coordinator to draft a custom proposal for your committee.

Can we choose to hire only specific services instead of the whole package?2026-08-04T20:48:34+00:00

Absolutely. While our all-in-one consolidated bundles offer the best value and smoothest coordination, we are fully flexible. You can hire just our hearse and mechanical lowering gear, or opt purely for our graveside tents, decor, and masonry construction services.

How do you calculate your catering charges?2026-08-04T20:47:57+00:00

Our bereavement catering packages are calculated based on an estimated guest head-count grid (e.g., packages for 100, 250, 500, or 1,000+ guests). We supply the ingredients, professional cooking equipment, hot/cold drink stations, serving staff, and handle complete sanitary cleanup.

What is the difference between a Coffin and a Casket in your showroom?2026-08-04T20:47:22+00:00

A coffin features the traditional hexagonal shape that tapers tightly at the shoulders and feet, often chosen for traditional, classic setups. A casket is rectangular, premium, and built with a heavier dual-layer structure. Caskets feature split-lid dome openings, making them the preferred choice for public church viewing ceremonies.

Do you handle the physical digging and construction of the grave, or does the family do that?2026-08-04T20:46:57+00:00

We offer a fully managed Graveside Construction & Masonry Service. Our professional crew handles the technical excavation, wall reinforcement, safety shoring, and post-burial masonry slab tiling or granite placement. This completely relieves the family and community elders of intense manual labor.

Can your hearses and equipment travel to any county outside Nairobi?2026-08-04T20:46:05+00:00

Yes. Our executive transport fleet, field logistics teams, and catering crews are fully equipped for long-distance, multi-day travel. We safely transport caskets, tents, chairs, and lowering machinery to any town or rural village (mashinani) across Kenya.

We are available around the clock to guide your family committee through every step.

We are available around the clock to guide your family committee through every step.

Funeral arrangements often require quick, clear answers during an emotional time. If your question wasn’t answered above, or if you are dealing with an immediate loss, please do not hesitate to reach out directly to our compassionate coordinators.

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